Feel free to use our Sizing Guidelines to assist you in choosing the right size.  It is extremely important to make sure you order the appropriate bracelet size, asthere are NO refunds or exchanges due to improper wrist measurements.  We do include a FREE, 1/2" extender chain on every child-sized bracelet (with exception to jewels with toggle clasps) for size adjusting and longer wear and 1-1/2" extender chains on most child-sized necklaces. 

What if I order the wrong size?
Don't worry, if you've ordered the wrong size or your bracelet just doesn't fit for some reason, we can re-string your piece for a nominal fee of $8.50 per piece.  This only allows for adjustment up or down of 1/2".  We will NOT turn a child bracelet into adult size for this feel.

Do your products contain lead?
Swarovksi crystals DO contain lead; although, the lead is encased within the molecular structure of the crystal, thus not allowing the lead to be exposed.

What if I need to return an item?
Jewelry returns are accepted if the item is returned within 14 days in it's original packaging and in new condition.  Any personalized jewelry sales are FINAL. If an item arrives with a faulty clasp or other damaged component due to our craftsmanship, we will be more than happy to repair and/or replace the item once we've inspected it.

How long will it take for my order to ship?
Delivery times do vary but most in-stock products ship within 1-2 days. Check item details for specific shipping times for out-of-stock items.  Some of our products are hand made at the time your order is placed. Please allow the time noted in the product details for the completion estimate and also allow 4-5 days for shipping. You will be notified by email when your order has been shipped.

How are your items packaged?
Each jewel is tucked inside a clear poly-bag and placed inside a white star print organza gift bag with care and safety insructions. Personalized gift notes available upon request.