What methods of payment do you accept?
You can shop at littlebugsboutique.com with confidence. Orders can be placed 24 hours a day, 7 days a week on the Little Bug's Boutique web site.  On-line ordering is straightforward and convenient; simply click the “Add to Cart” button from any product page on the web site and then follow the subsequent instructions. 
 
We accept Visa, Mastercard, Discover and American Express. We also offer a convenient PayPal checkout option.  Please make sure the billing address you have entered matches your credit card billing address.  Orders cannot be processed if they do not match. 
 
If you prefer, we can assist you by phone or email. Call us at 610.444.8944 during normal business hours or email us at admin@littlebugsboutique.com .

What if I don't know what size to order?
Feel free to use our Sizing Guidelines to assist you in choosing the right size.  It is extremely important to make sure you order the appropriate bracelet size, as there are NO refunds or exchanges due to improper wrist measurements.  We do include a FREE, 1/2" extender chain on every child-sized bracelet (with exception to jewels with toggle clasps) for size adjusting and longer wear and 1-1/2" extender chains on most child-sized necklaces. 

What if I order the wrong size?
Don't worry, if you've ordered the wrong size or your bracelet just doesn't fit for some reason, we can re-string your piece for a nominal fee of $8.50 per piece.  This only allows for adjustment up or down of 1/2".  We will NOT turn a child bracelet into adult size for this feel.

Do your products contain lead?
In recent years, lead products and lead poisoning have become hot topics. For this reason, we do not use components or beads made from unknown metals. To ensure safety, we only use genuine sterling silver components and beads in our designs.  By definition, sterling silver is 92.5% silver and 7.5% copper.   Swarovksi crystals DO contain lead; although, the lead is encased within the molecular structure of the crystal, thus not allowing the lead to be exposed. See our Jewelry Safety page for more information.

What if I need to return an item?
Jewelry returns are accepted if the item is returned within 14 days in it's original packaging and in new condition.  Any personalized jewelry sales are FINAL. If an item arrives with a faulty clasp or other damaged component due to our craftsmanship, we will be more than happy to repair and/or replace the item once we've inspected it.

How long will it take for my order to ship?
Delivery times do vary but most in-stock products ship within 1-2 days. Check item details for specific shipping times for out-of-stock items.  Some of our products are hand made at the time your order is placed. Please allow the time noted in the product details for the completion estimate and also allow 4-5 days for shipping. You will be notified by email when your order has been shipped.

How are your items packaged?
Unless otherwise noted, each jewel is tucked inside a clear poly-bag and placed inside a organza gift bag.
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