Where do I input the names I want on my bracelet?
All of your bracelet details will entered after you've hit the Add to Cart button. This takes you to an ordering page where you select your options. After selecting the number of strands you will be prompted to enter the names for each strand.

This is where you would input something like the following:
Strand #1 JOHN
Strand #2 SUSAN
Strand #3 RYAN

What if I want Birthstone Crystals on either side of the Names?
In the details section described above input something similar to the following:
Strand #1 March JOHN March
Strand #2 July SUSAN July
Strand #3 Nov RYAN Nov

-OR-

Strand #1 Nov - Mar GRANDMA April - May


How do I indicate where I want my charms placed on the bracelet?
If you order 3 or fewer dangles and charms they will automatically be placed at the clasp. If you order 4 or more charms you need to specify how you would like the charms and dangles arranged.
For example in the Special Instructions section of checkout enter:
Strand #1 Baby Shoes - Dangle - JONATHAN - Dangle - Birth Certificate
Alternatively you can ask us to make the decision when we design the bracelet.
Strand #1: Arrange Charms in the way you think looks best.

How do I input Crystal information for a Birthstone Crystal Bracelet?
Generally speaking we recommend putting Grandchildren's birthstones in Birth Order from Oldest to Youngest.
For Example:
Strand #1 Jan, Dec, June, April, Aug, Dec, Oct
If however you have a group of birthstone crystals that would look better if you rearranged them we suggest you do so. For example - Instead of:
Strand #1 July July July Nov Oct
Arrange them to be asethetically pleasing:
Input this information in the Special Instructions section during checkout.

I want a 4 or 5 Strand Bracelet - how do I enter the details when there is only a 3 strand option?
You must contact us first for a quote on 4 & 5 strand bracelets.

There are too many styles to choose from - What do you recommend?
Timeless is our most popular Bracelet with All Silver Beads.
Two-Tone is our most popular Bracelet with Gold Accent Beads.

How do I order more than one bracelet?
If you are ordering more than one bracelet with the same details you can simply increase the quantity in your shopping cart. If you are ordering more than one bracelet and the details are different it is easiest if you place the orders separately.

I am having trouble or don't understand how to enter my details in the shopping cart.
If you are having trouble placing your order you can follow up with details in an email and we will attach them to your order.

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